- INFORMATION WE COLLECT
When you use Oxinchannel you provide us with information you submit via the Service, and we collect information regarding your use of the Service as you interact with the Service.
Information you provide
Through the registration process, you will provide us with your name, e-mail address (or parent’s e-mail address), and age or date of birth. You will also provide us with your payment transaction information if you choose to pay for Oxinchannel services.
When you use the Service, you will submit information and content to your profile. We will also generate data about your use of our Services including your engagement in educational activities on the Service, or your sending of messages and otherwise transmitting information to other users (“Activity Data”). We also collect technical data about how you interact with our Services; for more information.
If you register for the Oxinchannel Persian Test, you will also provide us with your gender, native language, secondary school, and self-reported test scores for other exams. Each time you take a test you must also provide a photo of a current, valid driver’s license, passport, or other government issued ID and a take a photo of your face to verify your identity (“Testing ID”).
When you use the Service to take an examination in the Oxinchannel Persian Test you must provide access to your computer’s webcam and microphone. We will use them to record you and your screen during the entire examination period (“Testing Video”). While using the Oxinchannel Persian Test, you will submit answers to questions and other information as part of the testing and evaluation process.
Third Party Data
We also collect information about you from third parties..
When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile Application, we collect your device type, your device ID, and your IP address.
INFORMATION OBTAINED BY THIRD PARTIES
To support and enhance the Service, we work with a variety of third party advertising networks, marketing analytics service providers and website analysis firms, such as Google, Facebook, Oath, Unity, and Quantcast (collectively, “Third Party Advertising Service Providers”). These Third Party Advertising Service Providers collect and use non-personally identifiable information, such as your mobile device ID, about your visits to and use of the Website and mobile Application, as well as other websites in order to serve you with advertisements and content tailored to meet your preferences and likely interests or better understand ad effectiveness. Aggregate demographic and interest data will also be used for market research purposes.
We use Google Analytics which is a web analytics tool that helps us understand how users engage with the Website. Like many services, Google Analytics uses first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
You can opt-out of receiving personalized ads from aim advertisers and ad networks that are members of the Network Advertising Initiative (“NAI”) or who follow the DAA Self-Regulatory Principles for Online Behavioral Advertising using their respective opt-out tools. The NAI’s opt-out tool can be found here http://www.networkadvertising.org/choices/ and the DAA’s opt out tool can be found here http://www.aboutads.info/choices/.
In addition, your mobile devices may offer settings that enable you to make choices about the collection, use, or transfer of mobile app information for online behavioral advertising (for example, Apple iOS’ Advertising ID and Google Android’s Advertising ID). Please note that opting out does not prevent the display of all advertisements to you.
- USE OF INFORMATION OBTAINED BY OXINCHANNEL
Oxinchannel may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the Oxinchannel teaching methodology by reinforcing the learning cadence and help maintain your learning streak. We process your data to help provide you with the Service and offer personalized features, to understand and improve our Service and to keep our Service safe and secure.
Oxinchannel may use or share anonymous data collected through the Service, including Activity Data. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.
We may also use your contact information to send you notifications regarding new services, offers and promotions offered by Oxinchannel if you affirmatively consent to receive such communications.
Profile information is used by Oxinchannel to be presented back to and edited by you when you access the Service and to be presented to other users. In some cases, other users may be able to supplement your profile, including by submitting comments (which can be deleted by you). Oxinchannel uses this information to provide you with support, to send you essential notifications, to enforce our terms, conditions and policies, to communicate with you, to administer the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. Oxinchannel’s Terms and Conditions provide the contractual lawful basis for these processing activities.
Oxinchannel Persian Test
When you take a test in the Oxinchannel Persian Test, we will use your computer’s camera and microphone throughout the test to collect a Testing Video.
We will process information in connection with the Oxinchannel Persian Test comprising given name(s), surname(s), date of birth, gender, native language, country, secondary school, self-reported test scores for other exams, application IDs, a picture or scan of a current, valid driver’s license, passport or other government issued ID, your Testing ID, Testing Video, and answers to questions as part of the testing and evaluation process in order:
- To provide accurate testing results to Score Recipient(s) (as defined below)
- To compare your Testing ID to your Testing Video to ensure that the person who registered for the examination (and whose identity Oxinchannel has validated) is the same person who took the examination
- To store and review the Testing Video recording to validate that you took the examination without improper assistance
- To evaluate your performance on the Oxinchannel Persian Test, to report results and to evaluate the usefulness, accuracy and other aspects of the Oxinchannel Persian Test
- For our research team to validate and improve the examination, in an anonymized format
- To analyze audio recordings of verbal responses to improve our ability to understand the spoken language
- To share your Testing ID with your consent upon initiation of a dispute by a Score Recipient
Oxinchannel’s Terms and Conditions provide the contractual lawful basis for these Persian Test processing activities.
- SHARING YOUR PERSONAL DATA WITH THIRD PARTIES
Oxinchannel shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.
We will provide personal data to hosting providers such as Amazon Web Services, search engine providers such as Google, analytics providers such as Mixpanel and Crashlytics, and support providers such as ZenDesk.
These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our mobile application. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilize service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to Oxinchannel.
We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Oxinchannel name, or to prevent imminent harm. This will include accessing and sharing personal data with other companies, lawyers, agents or government agencies.
Oxinchannel will share the complete and accurate results of Oxinchannel Persian Tests with such institutions, including universities, potential employers, or other third parties, (collectively, “Score Recipients”) as specified when you send your results after finishing a test or when you apply a coupon sponsored by the Score Recipient before starting a test. These results will include your test score, a video of the interview section of your test, and your written responses to certain parts of the test. We will also share your full name, date of birth, e-mail address, and the photo you take of yourself. We will never share examination results with any party without your approval, except that anonymized examination results will be used by Oxinchannel and its partners to improve the examination and for research and analysis. We will not share your Testing ID with any Score Recipients, except with your consent upon initiation of a dispute by a Score Recipient.
If the ownership of all or substantially all of the Oxinchannel business, or individual business units or assets owned by Oxinchannel that are related to the Service, were to change, your personal data will be transferred to the new owner. In any such transfer of information, your personal data would remain subject to this section.
Oxinchannel will share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service.
- DATA SUBJECT RIGHTS AND DATA RETENTION
You also have the following rights in relation to the personal data we hold about you, unless provided otherwise by local law:
- To request access to, or erasure of, the personal data we hold about you.
- To request us to restrict the processing of the personal data we hold about you.
- To object to us processing personal data relating to you.
- Where you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
- To export the personal data, you have provided to Oxinchannel in a format that can be transferred electronically to a third party.
- To delete your account with Oxinchannel by following the instructions available through the Service.
Oxinchannel will retain your data until your account is deleted, after which point we will retain anonymous data collected through the Service, including Activity Data, which may be used by Oxinchannel and shared with third parties in any manner. Information associated with the Oxinchannel Persian Test, including examination results and your Testing Video, will be collectively deleted from your Oxinchannel account after five years have passed from the date you upload your test, but anonymized examination data, including your examination results and Testing Video, will be kept indefinitely by Oxinchannel to improve the examination and for research and analysis.
Please note that some of these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it meant that we are no longer able to meet our contractual obligation to provide you with particular products and services. We will keep you informed as to the actions that we can take when you make your request.
- THIRD PARTY WEBSITES AND LINKS
Please note that you may have cookies placed on your computer by third party websites that refer you to our Service. Although we do not share your personal data with these third party websites unless it is reasonably necessary to offer the Service, they may be able to link certain non-personally identifiable information we transfer to them with personal data they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Oxinchannel would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties’ privacy policies.
- CHILDREN UNDER AGE OF DIGITAL CONSENT
Oxinchannel provides some features and services intended for use by children. Oxinchannel uses age-gating to restrict what services are available to children depending on the age of the user and the applicable laws of their country. For example, a 15 year old child in Germany will require parental consent to use the Service, whereas a 12 year old child in the United States of America would receive a restricted service but not require parental consent.
Children within the European Union
Each European Union (EU) member state is permitted to legally define its own digital age of consent between 13 and 16. Oxinchannel checks the age and country of the user to determine if the user is able to consent to the Service. If consent of a parent/guardian is required, the user will input the e-mail address of an adult who will receive a request to approve the child’s account registration. In the absence of a country specific Act of Law, the age of consent will be set at 16.
These EU child users will receive the following service restrictions: they will not be able to use the service until their parent/guardian has provided consent for the child to do so. After the parent/guardian has given consent, they child will be allowed to access the full Oxinchannel service.
Where Oxinchannel does make features and services available to children, we recognize that collecting personal data from children requires further privacy protections. Accordingly, Oxinchannel will: (1) notify parents or guardians about Oxinchannel’s privacy and information practices regarding children, including what personal data we collection and how we use, share, and protect that personal data; (2) limit our collection of personal data to ensure that we collect no more than is necessary to provide Oxinchannel’s services; (3) obtain parental consent before collecting personal data from children; and (4) allow parents to request that Oxinchannel change or delete personal data about their children.
Children outside of the European Union
If a child of under 13 years from outside the EU registers for the Oxinchannel service, upon registration the child will provide an adult’s e-mail address, to whom Oxinchannel sends a notification.
These child users will receive the following service restrictions:
- Instead of any Personally Identifiable Information about the child, we will only store the e-mail address of their parent/guardian.
- Only family friendly advertisements are shown and these ads do not do behavioral tracking.
- Mature words such as “beer” and “wine” are disabled.
- Social features are disabled, e.g. profiles, forums, clubs, etc.
- They can not enter profile information such as a profile picture or a bio.
At all times Oxinchannel does not knowingly collect personal information from children in connection with the Service. If we discover that we have unknowingly collected personal information from these children, we will delete it. If you believe we have collected personal information from a child, please contact us at [email protected]
- INFORMATION SECURITY
Oxinchannel has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of your personal data, Testing ID, User Photo, access credentials, and Oxinchannel Persian Test results. However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.
- DO NOT TRACK
The Service is not designed to respond to “do not track” signals sent by some browsers.